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Chair’s Opening Remarks

  • Relocating staff to state-of-the-art buildings to reduce the number of offices needed
  • Adopting flexible working practices and remote access infrastructure so staff can work from anywhere
  • Deploying the best technology and simplified user experience to increase productivity and attract talent
  • Reaping the benefits of mobile technology to enable more collaborative and flexible working and enhancing digital workforce management
  • Envisioning how the Hubs programme will introduce modern workplace design and state-of-the-art mobile IT

  • Transforming the way we work in government to help government departments improve their efficiency and streamline performance to save the taxpayer money
  • Improving identity and access management and streamlining network security requirements to be less burdensome for staff
  • Outlining progress in workspace mobility via digital transformation across central government departments

  • Ensuring better use of mobile technology and devices to remotely manage animal inspection teams
  • Enabling agile and responsive working practices and considering all mobile working opportunities to optimise current resources
  • Supporting collaborative and flexible working across all available divisions with a scalable mobile strategy

  • Delivering the smart working project in time and within budget while mitigating the risks of a mobile working strategy
  • Using office space more effectively through the space concept of the 5Cs: Connect, Concentrate, Collaboration, Create and Contain

TW3 Civil Service Award Winner 2017

  • Making better use of mobile technology to reduce demand on resources and increase efficiency and productivity
  • Enabling agile and responsive working practices and considering all mobile working opportunities to optimise current resource allocation
  • Capitalising on mobile technology to support collaboration and transform operations across all available locations

  • Completing the 2 year mobile working programme which resulted in 60% of council staff working mobile and agile
  • Building a civic center in a smart building, which staff can use ad-hoc as a self-service hub
  • Ensuring data security by migrating 50% of the back end infrastructure on the cloud whilst keeping 50% on premise
  • Finalising the mobile briefcase project to establish a safe strategy for protecting mobile data
  • Recruiting dedicated trainers to help staff become technically competent in a mobile working environment

  • Ensuring compliance with the GDPR when implementing mobile working in your organisation
  • Assessing and mitigating the data protection risks posed by mobile working
  • Personal data breaches, and the role of the ICO in ensuring data science algorithms are compliant

  • Training staff to use new technologies and develop competencies to work mobile whilst ensuring the data is secure
  • Empowering managers to manage staff that work from home by using digital workforce management processes and interactive dashboards with automated systems
  • Understanding the social implications of working from home without precluding the social aspect of working in an office environment

  • Overcoming the challenges of adopting a new information technology strategy in healthcare
  • Making use of mobile technology in an inpatient setting and during therapeutic observations
  • Outlining how research, quality and auditing measures can be improved in the context of mobile working

  • Launching a successful mobile working app that can help Stafford Borough Council deliver significant savings while enhancing customer services
  • Developing ‘middleware’ that will enable already established services to be integrated and capture large existing data

  • Rolling out the Smart Working Programme resulting in 2,400 staff working more flexibly, working on a desk-sharing basis
  • Releasing 12 out of the 40% office buildings to achieve a 10% reduction in accommodation running costs
  • Refurbishing 13 of them as Smart Working environments where the focus is on collaboration rather than working at fixed desks

  • Matching work flexibility in the organisation of space with the demands for collaboration by ensuring that the right IT tools are available
  • Examining the tasks involved in job roles, and assessing how mobile and flexible working can occur at different times in different locations
  • Anticipating the challenges of mobile working practices, and finding effective measures to overcome them

Chair’s closing Remarks